Universal Card Login

Video demonstration and instructions on how to use the Universal Card Login:

Easy steps to follow to login to your Universal Card account:

1. On your preferred Internet browser, enter this direct URL: http://www.universalcard.com.

2. Once you are on the homepage, you will see the Sign in area on the right side of the page. Enter your User ID and your Password in the corresponding fields.

3. After you have entered the required information, click the 'Sign on' button. Follow the next onscreen instructions to complete the login process.



Simple procedure to reset your Universal Card Login password:

1. Make sure you are on the login page (http://www.universalcard.com).

2. Click on the link that says 'Reset Password', found right below the login area.

3. You will be redirected to the Sign On Help page. You will be asked to submit your Credit Card number in the first field (alternatively, you can provide your ATM or Debit Card number if you have one).

4. Click 'Continue' and follow the next onscreen instructions to complete your password reset.


How to reach customer support:

Phone Support

Technical Assistance - 1-800-347-4934
TTY - 1-800-325-2865
Espanol - 1-800-947-9100

Mailing Address

Citibank Customer Service
P.O. Box 6500
Sioux Falls, SD 57117


Remember to bookmark our page and use the resources we have provided here for your future reference. Also, make sure to check this page regularly for any new information or updates. We strive to make sure that the resources we provide are the most accurate and the most recent, so we constantly check the website and monitor any updates, additions or changes to the login process.